Crown Agents
Crown Agents
WHAT WE DO

What We Do

Crown Agents Ukraine supports the full operational cycle of procurement and recovery programmes — from preparing technical documentation to end-user acceptance of equipment and donor reporting.

Full cycle

7

Each area shows an action, an outcome, and a verified example from our programmes.

WORK
01

Procurement Management

We run procurement processes so that the equipment government bodies need arrives on time, through a transparent procedure — from technical specifications to contract award.

Proof point

Under Ukraine's Ministry of Health procurement reform, the Crown Agents team ran competitive tenders for more than 85 million units of medicines and medical devices.

02

Supply Chain & Logistics Coordination

We support equipment at every stage of its journey — from the supplier to the substation or hospital waiting for it. This covers customs clearance, logistics, and on-site acceptance.

Proof point

As part of support to the energy sector, we coordinated the delivery of generators and high-voltage equipment to help stabilise the power grid under Japan's grant aid.

03

Programme & Project Delivery

We support a programme from the first agreement with the donor through to final reporting, so no stage falls out of control.

Proof point

Under JICA's Emergency Recovery Programme, we support four parallel subprojects — for the Ministries of Energy, Education, Agrarian Policy and Food, and for water utilities.

04

Technical Assistance

We help end users prepare to receive equipment and start using it without delay.

Proof point

For agricultural research institutes, this meant coordinating with four institutions — from the Institute of Soil Protection to the Institute of Wheat — during the deployment of laboratory equipment and machinery.

05

Monitoring, Reporting and Compliance

We track whether delivered equipment is actually being used where it was sent, and prepare reporting the donor can verify.

Proof point

Under JICA grant agreements, use of delivered equipment is monitored for one year after delivery — this data forms the basis of our donor reports.

06

Government & Donor Support

We keep the ministry and the donor aligned — from registering the project as international technical assistance to agreeing changes in the equipment list.

Proof point

This includes preparing documentation for state registration of the programme with the Secretariat of the Cabinet of Ministers of Ukraine.

07

Market Research

We research the supplier market before a tender is announced, so procurement is grounded in real offers rather than assumptions.

Proof point

Under the Pilot Project on Urgent Market Research in Response to Ukraine's National Energy Crisis, Crown Agents Ukraine conducted a dedicated market survey for JICA Ukraine Office on the availability and delivery timelines of critical electrical equipment, including generators and cabling.

Crown Agents Ukraine

We work where procurement needs to become real delivery, acceptance, and donor reporting.

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